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Email Signatures - Outlook Web App (OWA) version
IMPORTANT! Read before getting started!
The following instructions are for Outlook OWA (also referred to as PWA).
If you have desktop Outlook, please use these email signature instructions instead. To install the OWA version, instructions are below followed by email signature instructions.
The email footers below only work with Office 365 online or Outlook Web App (OWA). If you are using the Outlook desktop application DO NOT USE THESE FOOTERS. If you do, the footers will not display correctly to anyone not using Outlook.
What Is OWA (Outlook Web App)??
OWA (also referred to as PWA) is an alternative version of Outlook. It looks a bit different and has different features. In many ways, it's a more modern approach to email and plays nicer with other mail programs — which is why our footers look better for OWA. It can run in a browser (so on any computer/phone), but can also be installed, just like a desktop application (though the install process is a bit different).
How To Tell The Difference Between Desktop Outlook And OWA:
- 'Microsoft Outlook' is the desktop application
- 'Outlook' is the OWA
Missing Features From OWA Compared To Desktop Version:
- Accessing other email services (Gmail, Yahoo, IMAP, etc.)
- Setting certain flags
- Setting followups
- Certain formatting options
Features Unique To OWA
- Suggested replies
- Autocomplete suggestions
- Snoozing emails
- Synced footers between devices (including phones)
How To Install OWA (before setting up your email signature):
Visit the Outlook OWA website using Google Chrome or Microsoft Edge
Sign in
Install the Web app from the address bar. Sometimes it takes a few seconds to show up.
That’s it! You may now have 2 Outlook applications on your computer: 'Microsoft Outlook' (desktop application) and 'Outlook' (OWA).
EMAIL SIGNATURES: OWA
Internet Browser
Use Google Chrome or Edge as your internet browser when copying the footer from truenorthmortgage.ca and pasting into outlook.office.com. We are aware of a formatting issue when using Safari (for Mac) and other browsers have not been tested.
Review Your Personal Information
Please review your personal profile page on the staff section of the True North Mortgage website: https://www.truenorthmortgage.ca/staff
If you do not have a page, or require changes to your profile, please request changes here:
https://client-survey.typeform.com/to/MPPpyuii
How to set up your email signature through OWA (Outlook Web App):
Step 1. Navigate to your page
Step 2. Add /owa to the end of the URL
Step 3. Copy your signature
Step 4. Paste into Outlook
- Open Settings
- Go to View All Outlook Settings
- Choose Compose and Reply
- Paste in the Signature Box
- Ensure 'Automatically include my signatures on new messages' is selected
Step 5. Ensure all links are black
- Outlook can override the colour of previously visited links. If any of the links are blue, please change the colour to black.
Step 6. Save
Step 7. TEST!
Check all the links, send to another email address to make sure it's right.
If you have a Velocity app page in the system, the Apply Online button should link there, if not, it should go to the general Apply page.
ONTARIO AGENTS: Please ensure your licence is displayed on your footer. If it's missing, please submit here and add it manually to your footer in the meantime – it is required to be displayed.
